|
|
 
The primary mission of the Naval Branch Health Clinic (NBHC), located on Naval Submarine Base New London, is to provide the highest quality of medical care to all eligible beneficiaries. The Clinic is open Monday through Friday from 7:30 a.m. to 6 p.m. and Saturday from 8 a.m. to 4 p.m. It is not open on Sundays or holidays.
The clinic provides a number of services including primary care, sick call, dental, and pharmacy, as well as various specialty clinics to include dermatology, general surgery, immunization, internal medicine, laboratory, ophthalmology, optometry, oral and maxillofacial surgery, orthopedics, otorhinolaryngology (ENT), physical therapy, podiatry, radiation health, and radiology. The Occupational Medicine Department provides services including radiation health, occupational medicine, audiology, preventive medicine, and industrial hygiene.
The Naval Branch Health Clinic does not provide life-threatening emergency care or inpatient care. If you have a true emergency (i.e., threat to life, limb or sight) call 911
or go to the nearest emergency room. If on base, call (860) 694-3333 for emergency medical support. Emergency care does not require advance authorization. However,
if you are a Tricare Prime patient, you or a family member must call Tricare at
(888) 628-9633 within 24 hours to notify your Primary Care Manager about your Emergency Room admittance.
After-hours urgent care requires prior authorization from a Primary Care Manager. Urgent care services are medically necessary services which are required for illness or injury that would not result in further disability or death if not treated immediately, but require professional attention and have the potential to develop into such a threat if treatment is delayed longer than 24 hours. Urgent care conditions include, but are not limited to, sprains, sore throat, or rising temperature.
In an urgent care situation, call the Naval Health Clinic New England Appointment Call Center, which is open around-the-clock, at (888) 628-9633. The call center staff will contact the Primary Care Manager On Call who will contact you directly. The Primary Care Manager may provide you advice on how to handle your urgent care need; suggest an acute appointment the next clinic day, or authorize urgent care at a civilian urgent
care center.
Appointment Call Center - All appointments are now scheduled through the Naval Health Clinic New England Appointment Call Center by calling (800) 628-9633 any time of day or night. You may also use the Appointment Call Center to cancel or reschedule appointments, or leave a message for your provider.
This process offers you a quick and easy way to schedule appointments. It provides you more appointment times to choose from, personalized service from specially trained appointment agents, efficient and streamlined service, and direct contact with clinic personnel when needed.
Dress Code - Active duty personnel must be in the prescribed uniform of the day to be seen at our facility unless on leave or in a liberty status.
Eligibility - Listed below are the categories of persons eligible for medical care at the Naval Branch Health Clinic, Groton. When only limited services are available, active duty personnel are given priority, while other beneficiaries are seen on a space available basis.
• Active duty members of the armed forces.
• TRICARE Prime enrollees, active duty family members, retirees and their family members not currently enrolled with USFHP.
• Members of the Commissioned Corps of the Public Health Service.
• Members of the Commissioned Corps of the National Oceanographic and Atmospheric Administration.
• Unremarried widows and widowers of deceased members of the armed forces on a space available basis, who are not enrolled in the USFHP.
• Parent/Parent-in-Law who possess a valid ID card.
• Reservists on active duty or injured while on active duty for training status.
A military ID card must be presented prior to treatment, unless a life-threatening emergency exists. Active duty personnel, retired military personnel and family members 10 years of age or older are required to present a valid identification card.
Sick call is available for active duty members at SUBASE. Submarine School students should call (860) 694-3743 for an appointment and then report to Undersea Medicine between 7 a.m. and 9 a.m. Monday to Friday. All other active duty members may call (888) 628-9633 for an appointment at the Naval Branch Health Clinic.
Pharmacy - New prescriptions should be brought to the clinic’s pharmacy. In order to fill the prescription, the medication must be on the clinic’s formulary (list of medications carried), the patient must be eligible for care at our clinic, and he/she must have a military ID card. Copies of the clinic’s formulary are available at the pharmacy for patients and physicians’ offices. Physicians can prescribe up to a 90 day supply of medication with three refills at a time. Prescriptions can also be obtained through the Tricare Mail Order Pharmacy.
To obtain refills, patients should use the Pharmacy’s Call-in-Refill System by calling (877) 211-1126. This number is also printed at the top of all prescription labels. Refilled prescriptions are ready to be picked up after three business days. When refilling prescriptions, patients should bring Military ID cards to the clinic.
Over-The-Counter Medication Program - Select over-the-counter medications are currently available to patients eligible for care at the clinic. Patients are able to receive up to three medications per family per month. There are some limitations as to what can be dispensed due to patient age, pregnancy or sea status.
Dental Program – The dental clinic is located in Building 575, next to the Naval Branch Health Clinic. Dental services are available for active duty only. The hours of operation are: Monday through Friday from 7 a.m. to 3:30 p.m. The Dental Clinic is closed for lunch from 11 a.m. to 12 p.m. Sick call hours are from 7 a.m. to 10 a.m. and noon to 3 p.m. weekdays. Call (860) 694-3736 for an appointment. In the event of a dental emergency, patients should call (860) 694-4123 (NBHC Groton Quarterdeck).
Tricare is the Department of Defense’s health benefits program designed to allow Active Duty family members and retirees and their family members under the age of 65 to choose a medical plan that fits their family’s needs. In 2004, Tricare North Region was established for eligible military healthcare beneficiaries in 13 states including Connecticut. To find out more about Tricare, call (877) 874-2273 or visit your local Tricare Service Center, which is located at: 220 Route 12, Suite 6, Groton, CT 02340. Hours of operation are 7:30 a.m. to 4 p.m. Monday through Friday.
The Primary Care Clinic’s primary function is to provide care to Tricare Prime and designated SPP (special provisions patient) beneficiaries. Other categories of patients are seen on a space available basis. Tricare Prime patients are enrolled to a specific primary care manager. In the event that an appointment is not available with the assigned primary care manager, another provider on the team may provide the needed services. Appointments are required for all services except for Prime patient walk-in protocols.
Tricare Prime patients can have the following procedures performed at the SUBASE Clinic as a walk-in patient without having an appointment: blood pressure check, sore throat/throat culture (non-active duty only); suture removal; and urinary tract infection for female patients only.
The current medical facility was opened at SUBASE on April 1, 1974, when it was a Naval Submarine Medical Center. The facility became Naval Hospital Groton in 1983 and then, in 1998, joined with Naval Hospital Newport, and Naval Medical Clinic Portsmouth to be called “Naval Health Care New England.” In 1998, inpatient care was discontinued and the clinic became the Navy’s first free-standing Ambulatory Surgical Center. On Oct. 1, 2006, under guidance from the Bureau of Medicine and Surgery, the clinic name officially changed to Naval Branch Health Clinic Groton.
Published by Benchmark Publications, Inc., a private firm in no way connected with the U.S. Navy, under exclusive written contract with the Naval Submarine Base New London. This Installation Guide/Telephone Directory is an authorized publication for members of the U.S. Military service. Contents of the Naval Submarine Base New London Guide/Telephone Directory are not necessarily the official view of, or endorsed by the U.S. Government, the Department of Defense, or the Department of the Navy.
The appearance of advertising in this publication, including inserts and supplements, does not constitute endorsement by the U.S. Navy or Benchmark Publications, Incorporated of the products or services provided. Everything advertised in this publication shall be made available for purchase, use, or patronage, without regard to race, color, religion, sex, national origin, age, marital status, physical handicap, political affiliation, or any other non-merit factor of the purchaser, user or patron.
|
|
WELCOME
